Testimonials
We pride ourselves on exceeding the expectations of clients across the retail world – here’s what some of them have to say about ESA:
ESA has consistently delivered a high level of service across a broad range of research projects for Nestle – most notably in-store compliance and shop testing. They offer all the benefits of a large research agency but still retain the personal touch of a smaller consultancy. ESA’s staff are never afraid to challenge a brief and approach a problem from a new angle with a flexible ‘can do’ attitude, which is refreshing from a client’s point of view.
Steve Randall
Research Manager
Nestle UK
...ESA was able to design a tailored programme that met our complicated needs. The team at ESA are really enthusiastic and open to any ideas & suggestions and we have therefore had a great working relationship!
Lauriel Pearson
Training & Development Advisor
Big Yellow Self Storage
I wanted to drop you a note to pass on my sincere thanks for what I considered to be a superb and professional service over the past two years. ESA has always met and often exceeded my expectations and I would like to pass on my thanks for your continued efforts.
Steve Heaton
Business Development Manager
Retail Appliances


